At Lumination, we never ask our customers to pay a dime for a shipping. We believe that our products already contain great value, and we see no reason to make our customers pay an additional amount to receive our products.
When you place an order with Lumination, here is a simple breakdown of the journey each order will take before finally arriving to your doorstep (COVID-19 Updates):
- Processing Period (1 business day, cutoff time is 9:00PM CST): Your Lumination Holographic Product(s) will be hand coated, freshly with a special light-reflective material, to add a glossy finish. Then, your order is hand packaged into a Lumination Purple Bag, and is now on the way to our shipment pickup warehouse.
- Shipping (2-3 business days): USPS will pickup your package the next business day, and your package is now on the way to its final destination. For more information regarding USPS services, tracking, and delivery timeframes, please continue reading below.
Lumination partners and ships with the United States Postal Service (USPS), and utilizes the following services: USPS Priority Mail Express, USPS Priority Mail Domestic & International, and USPS First Class Package Domestic & International. When ordering with Lumination, your final order amount will designate which USPS service is used, and this service will always remain free for all U.S. customers. Here is the price and shipping service breakdown that Lumination uses:
Next Day Delivery (1 Business Day): This service is available only to a select number of U.S. residents living in large cities. If this service is available in your area, it will appear during checkout as "Next Day Delivery". There is a $34.99 order total minimum, as well as an additional $14.99 expedition surcharge. If your order is placed before 5:00PM CST, your order will be picked up by UPS the following morning, and then delivered in 1 business day.
USPS Priority Mail (2-3 Business Days): This service is available to all U.S. residents and requires an order total minimum of $34.99, and has no additional fees or charges. If your order is placed before 9:00PM CST, your order will be picked up by USPS the following morning, and then delivered in 2 business days to a majority of U.S. cities, and 3 business days for other, smaller cities.
USPS First Class Package (3 Business Days): This service is available to all U.S. residents and requires no order total minimum, and no additional fees or charges. If your order is placed before 9:00PM CST, your order will be picked up by USPS the following morning, and then delivered in 3 business days.
USPS First Class Package International (3-11 Business Days): This service is available to all international residents, and requires no order minimum, and a delivery fee of at least $14.99, and will increase depending on your shipping destination. Additional custom import fees and taxes may apply, but will be included in the total shipping cost which will be displayed during checkout. Delivery timing varies from 3-7 business days to the North America, and 8-11 business days to the rest of the world.
Please note that orders containing our Holographic Mask may not be subject to the above shipping policy.