Our Lumination Holographic Collection is crafted with polyurethane leather. This means that our products are made 100% free of animal cruelty.
To clean any Lumination Holographic items: sweep off any large dirt particles before wiping the polyurethane leather with a slightly-damp microfiber cloth.
Do NOT expose any Lumination Holographic items to high temperatures as excessive heating may cause irreversible damage to the items. Do NOT use classic leather care products on any Lumination Holographic items due to the sensitive nature of polyurethane leather to wax and oils.
Make sure to avoid contact between the polyurethane leather and sharp objects as this may lead to scratches on the item.
Our Holographic Mask may need to be sterilized from time to time. To do this, we recommend using some form of rubbing alcohol, whether it be a cotton ball dipped in liquid rubbing alcohol, or alcohol wipes. Additionally, Lumination encourages customers to use Clorox or Lysol disinfecting wipes, to help kill viral and bacterial contaminations that may be present on your mask. For regular mask cleaning, please follow the above steps for all products in general.
Lumination products are engineered with Light-Refraction Technology, allowing our products to a possess a unique, eye-chatching shine. When an external light source (such as the sun or a smartphone flashlight) is present towards the product, the light will be refracted, allowing the product to enable its multi-color luminous pattern. This is a great way to get noticed, defrentiating from ordinary products.
Lumination customers within the borders of the United States are eligible to recieve free shipping on all orders. Once processed, your order will shipped out via USPS Priorty Mail, yielding in a 1-3 business delivery across the 50 states.
If you reside outside the United States, your order will be shipped out via USPS First Class International, yielding in a 5-11 business day delivery, depending on your distance from our fulfiment center in Frisco, Texas. International customers will be required to cover shipping costs, which will be determined during checkout.
Lumination takes pride in ensuring our customers are fully satisfied with their product(s), which is why offer a Lifetime Guarantee on every order!
If you are dissatisfied with your product, Lumination will either replace or refund, at no charge, your product or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. Lumination will review all claims on a case by case basis, and we will respond with a viable solution in terms of our warranty and guarantee. Please note that if you reside in an international country (outside the US), you may be required to cover shipping fees.
To submit a claim and take advantage of our Lumination Guarantee, please send us a email at email@example.com. Please make sure to include your order number, and the products you are looking to apply the guarantee to. Lumination Love Guarantee claims are typically resolved within 24 hours.